Well - after I calmed down a little, I decided to try getting through to Lexmark and found another 800 number - this time it worked. I was on the phone for 2 hrs with Will from the Phillipines! And now my printer is working wonderfully!!!!!!!!!!!! At least it did for the test, etc. etc. I don't have time to do much now, as I have to get ready to go to town for bell practice.
When I am ready to print more again, I'll have to go into Microsoft Windows to print my pictures because they are in KB and not MB. The way I was doing it, they were going to the printer in MB and two pictures took up more space than the printer would handle. So, I learned something new!
The only thing I don't like is now there is a white frame around the picture; but the quality is good. So I guess all is well.
Oh - Will is a father of four kids, 2 boys and 2 girls, and it was 4:30 AM there; 14 hours difference. He sounded very nice. He knew where the Mississippi River started, when I explained that we lived nor far from the source of the Mississippi. It just blows me away to think how this world is changing! I'm glad he helped me, and there was no charge. He assured me that no virus's, etc. would happen from the call.
So all in all, the experience of calling the Lexmark helpline was good. Let's hope all works okey when I get started working on photos again.